Privacy Policy

PeptideArk, a brand of Silver Gate Ventures LLC, respects your privacy and is committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect information when you visit our website or place an order.

Information We Collect

We may collect the following types of information:

• Contact details (such as name, email address, billing/shipping address)
• Payment details (processed securely through third-party providers; we do not store full payment card numbers)
• Order and transaction history
• Website usage data (cookies, browsing activity, IP address, device type, browser type)

How We Use Your Information

We use your personal data for the following purposes:

• To process and fulfill orders
• To communicate order updates, confirmations, and inquiries
• To provide customer service and respond to requests
• To improve website functionality and user experience
• To send newsletters and product updates (only if you opt-in)

Data Protection & Security

• All transactions are processed via secure SSL encryption.
• Personal data is stored securely and accessed only when necessary.
• We do not sell, rent, or share your personal information with third parties, except as required by law or to complete order fulfillment (e.g., shipping providers, payment processors, and IT services).

Cookies & Tracking

• Our website uses cookies and similar tracking technologies to analyze traffic, enhance user experience, and support essential order functionality.
• You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

International Customers

If you are located outside the United States, please note that your data may be transferred to and processed in the U.S. By using our site, you consent to such transfers.

Data Retention

We retain order and account-related data for as long as necessary to comply with legal, tax, and regulatory requirements, generally up to 7 years. After this period, data may be securely deleted or anonymized.

Your Rights

• You may request access, updates, or deletion of your personal data at any time by contacting us at peptideark@pm.me.
• You may unsubscribe from newsletters at any time via the unsubscribe link.
• If you are located in regions with specific data protection rights (such as the EU/EEA or California), you may have additional rights under GDPR or CCPA.

Age Restriction

Our website is intended for professional research customers. We do not knowingly collect data from minors under the age of 18.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Illinois.